HELLO, I'M

Mayank Hajela

Strategic Portfolio Leadership GBS & Digital Transformation AI-Enabled Finance CFO Advisory

Fifteen years, one upward arc.

Qualified as a Chartered Accountant at 21 — as early as it gets.
Started my own CA firm; three years in, growth meant thinking in bigger numbers.
Joined TRC in Risk Advisory — to understand business, not just numbers.
Moved to Axis for deeper Risk Advisory and Internal Audits.
At Nangia, took on end-to-end client ownership for the first time.
Now scaling that at EXL — and still building.

Let's Connect

mayankhajela@yahoo.co.in

CA · ICAI 2011

My Career at a Glance

A finance core, a technology layer, and the people skills that turn both into delivered outcomes.

WHERE I STARTED

Core Finance & Risk

Risk Advisory
Tax Compliance (Direct & Indirect)
Due Diligence
Internal Audit & Controls
SOX & Enterprise Risk Consulting

WHERE I LEANED IN

Technology-Enabled

GBS Setup & Scaling
AI & Intelligent Automation
Digital Finance Transformation
Process Reengineering

WHERE I AM NOW

Business & People Leadership

Portfolio P&L Ownership
Business Development
Executive Stakeholder Management
Cross-Cultural Team Leadership
Mentoring & Talent Development

CLIENT VALUE

Value Delivered

GBS

GBS Build & Scale

GBS

Built GBS across finance, audit & operations. Redesigned operating models enabling onshore teams to focus on higher-value work. Multi-million USD annual savings.

Customer Support Transformation

Migrated US ops to the Philippines (80 FTEs, $1.5M savings) and deployed AI-driven CX automation for an additional $2M savings. ~$3.5M over 3 years.

FINANCE

Digital Finance & AP Automation

FINANCE

Recovered ~$2M in AP for a client through automation and Finance Control Tower visibility, while cutting cycle times 40%+.

CONTROLS

AI-Augmented Controls (BA-CoPilot)

CONTROLS

Deployed AI for control mapping & testing — accelerated risk-control linkage and improved audit readiness. Faster audits, better coverage.

AUDIT

Internal Audit Automation

AUDIT

Automation let a lean team cover global audit needs that would otherwise have needed a much larger headcount — near real-time reporting, no drop in coverage.

COMPLIANCE

SOC & Compliance Enablement

COMPLIANCE

Standardized control documentation & testing workflows, reducing manual coordination. Improved audit readiness.

ITGC

User Access Management

ITGC

Deployed automated UAR solutions — strengthened ITGC controls and SoD oversight. Minimized audit findings.

T&E

T&E Expense Automation

T&E

Delivered $0.7M in savings for a client through AI-enabled receipt capture and validation, cutting leakage and processing costs.

LEGAL

Contract Intelligence

LEGAL

NLP-powered extraction of key clauses & obligations for better commercial oversight. Reduced missed obligations.

COLLECTIONS

Agentic AI for Collections

COLLECTIONS

Helped a client collect early and cut interest costs by $0.5M — automated follow-ups and dispute handling, with no added headcount.

RFP

Rapid RFP Response Platform

RFP

Built a submission platform that let a leading global food-services provider respond to RFPs at speed without sacrificing quality — overcoming major delivery constraints to turn a slow, manual process into a competitive edge.

SELECTED MILESTONES, RANKED BY RELEVANCE

Achievements

Portfolio owned end-to-end

FTE GBS built & scaled from zero

Global clients under one portfolio

Years across audit, risk & transformation

MOST DEFINING

AVP, owning a $20M consulting portfolio end-to-end across 15+ global clients within a diversified industries group.

THE INFLECTION POINT

Built a 150+ FTE GBS from the ground up for a major Canadian CPA firm — the move that opened the door to global leadership.

THE SHIFT

Led Finance's move from manual to AI-enabled — bringing automation and agentic AI into functions that had run the same way for decades.

THE RANGE

Built genuine cross-industry range — now part of a Diversified Industries Group, not a single-sector specialist.

THE FOUNDATION

Qualified as a Chartered Accountant at 21, on the first attempt, and was trusted to lead two offices during articleship the same year.

THE RECORD

Career Journey

A few deliberate moves, not a straight ladder — each one broadened the aperture a little more.

CURRENT

EXL

AVP, Strategic Portfolio Leadership

$20M consulting portfolio, 15+ global clients, full P&L ownership
Run and manage the Diversified Industries Group portfolio
Built a 150+ FTE GBS from zero
Driving AI-enabled finance & audit transformation

Nangia & Co. LLP

Internal Audit Manager

Led the Internal Audit vertical and GST audits for a partner portfolio, working directly with CFOs, CEOs and Boards.

Axis Risk Consulting

Senior Consultant

Delivered SOX and enterprise risk consulting for US financial services clients under tight regulatory timelines.

Early Career

Articleship, started my own CA firm, and took my first job at TRC Corporate Consulting — the foundation years.

THE PERSON

Beyond Work

MY MOTTO

Get the journey right, and the result takes care of itself.

MARKETS & INVESTING

A long-running interest in equity markets — reading cycles, valuations and businesses as investments, not just as audit clients. The same instinct that first pulled me toward business beyond the numbers.

WHAT KEEPS ME GOING

TravelStocksMusicFoodFamily Time

PLACES EXPLORED

Where I've Been

★ Favourite: Scotland

Hover a point to see the place. Thinking where to go next…

Map base: Al MacDonald / Fritz Lekschas, CC BY-SA 3.0

Chartered Accountant

ICAI, 2011 · Qualified at 21, first attempt

B.Com (Hons.)

Delhi University, 2011

St. Marks Sr. Sec. School

New Delhi